Frequently Asked Questions
Answers for dancers, studios & organizers – all in one place.
Category
General
?
What is Hulaya? +
Hulaya is the digital home for dance workshops, camps, and events. Dancers discover their next experience, while organizers manage bookings, payments, and communication in one clean place.
Who is Hulaya for? +
Hulaya is for dancers of all levels, studios, independent teachers, and event organizers. If you host or search for dance experiences, Hulaya is built for you.
Where is Hulaya available? +
We start in Switzerland and gradually expand into the DACH region and across Europe – city by city, community by community.
Category
For Dancers
Dancer
Do I need an account to book a workshop? +
Yes. With a free dancer account you can book events, save favourites, download confirmations, and access your full booking history at any time.
What payment methods are supported? +
Payments are processed securely via Stripe. Most major debit and credit cards are supported, as well as Apple Pay and Google Pay where available.
Can I cancel or change a booking? +
Each organizer sets their own cancellation rules. You always see the policy clearly before booking and in your confirmation.
Category
For Organizers
Organizer
Can I list multiple styles or dates? +
Yes. You can create listings with multiple dates, levels, or styles – from one-off workshops to full camps and intensives.
How do payments and payouts work? +
When a dancer books your event, the payment is processed securely via Stripe. Stripe handles the payment flow and sends your earnings to your connected Stripe account.
Hulaya does not store bank details and all fees are shown transparently in the booking flow.
What’s the commission? +
Hulaya uses a fair, tiered commission model based on your ticket price. On the Free Organizer plan the commission is:
| Ticket price | Hulaya commission |
|---|---|
| Under 100 CHF | 4.9% |
| 100–200 CHF | 3.9% |
| Over 200 CHF | 2.9% |
With Hulaya Pro and Hulaya Premium, these percentages are reduced, so you pay less per booking the more active you are.
✔ No setup fees
✔ No mandatory subscription – you can stay on the Free plan
✔ You only pay when someone books
Which plan should I choose? +
It depends on your monthly booking volume. Here’s the simple comparison against the Free plan:
Hulaya Free
• 0 CHF/month
• Commission: 4.9% / 3.9% / 2.9%
• Best for occasional events or testing Hulaya
• 0 CHF/month
• Commission: 4.9% / 3.9% / 2.9%
• Best for occasional events or testing Hulaya
Hulaya Pro – 29 CHF/month
• Lower fees: 3.9% / 2.9% / 1.9%
• Becomes cheaper than Free from ≈ 3’000 CHF monthly bookings
• Ideal for regular workshops and active studios
• Lower fees: 3.9% / 2.9% / 1.9%
• Becomes cheaper than Free from ≈ 3’000 CHF monthly bookings
• Ideal for regular workshops and active studios
Hulaya Premium – 89 CHF/month
• Lowest fees: 2.9% / 1.9% / 0.9%
• Becomes cheaper than Pro from ≈ 6’000 CHF monthly bookings
• Recommended for high-volume organizers
• Lowest fees: 2.9% / 1.9% / 0.9%
• Becomes cheaper than Pro from ≈ 6’000 CHF monthly bookings
• Recommended for high-volume organizers
In short:
• Small volume → Free
• Growing organizers → Pro
• High volume → Premium
What if I need help? +
You can contact us anytime via the Hulaya contact page. We support you with onboarding, listings, payouts, and technical questions.
Didn’t find your answer?
Contact Hulaya Support